Payments Accepted

Victoria’s accepts Visa, MasterCard, checks, Travelers Checks, cash, and Victoria’s Day Spa Gift Certificates as methods of payment. We also accept Spa Finder and Spa & Salon Wish gift certificates.

Arrival Time

To ensure a more relaxed visit, please arrive 15 minutes prior to you scheduled appointment time to fill out any necessary paperwork. Any late arrivals will receive the duration of the treatment time available and be charged the full amount of the scheduled service.

Cancellation Policy

Cancellation of a single service requires 24 hours notice. Multiple services, packages, and groups require 48 hours notice. Failure to give proper notification when canceling or rescheduling appointments will result in a 50% charge for each missed service. Failure to give any notification will result in a 100% charge for each missed service.

Professional Quality Policy

Victoria’s is committed to providing professional services to all of our clients. Victoria’s guarantees the quality of all services within 7 days of service. If you are dissatisfied with your service, we would like the opportunity to make things right so please let us know! This ensures that we can maintain a professional standard for all clients. Chemical services can only be guaranteed when using recommended professional products.

Gift Certificate Policy

Gift Certificates are available for purchase at Victoria’s Day Spa, on-line, or by phone. Gift certificates are non- refundable and are valid for one year from date of purchase. They can be used for any service or product in our retail store.

Retail Policy

Products may be returned within 14 days of purchase for spa product credit. No cash or charge refunds will be given.

Gratuities

Gratuities are always appreciated by our service providers. On groups of five or larger, gratuity of 18% will be added. Unless notated on the gift certificate, gratuities are not included in the service price and can not be deducted from the gift certificate.

Children

Due to safety and liability issues, children 12 and under are not permitted in treatment areas unless receiving a service. Parents must be present for children’s services.

Valuables

Victoria’s Day Spa provides lockers for our clients, but we encourage you to leave all valuables at home. Victoria’s cannot be responsible for lost or stolen items.

Cell Phone/Pagers

For your relaxation as well as the relaxation of others, please remember to place your cell phone or pager on silent when entering the spa.

Special Events & Groups

Whether planning your wedding day, a business party, or just a get-together with friends or family, Victoria’s Day Spa is the place for you! We can accommodate up to 35 people for your next event!

Corporate Incentives

Victoria's Day Spa hosts a variety of business gatherings. Now you can enjoy your next business event in a relaxed and pampering environment. Use Victoria's Day Spa as a unique way of saying “thank-you” to your associates or company celebration. We can accommodate up to 35 people for your next event!

E-mail:
Victoria's Day Spa

2847 Denbigh Boulevard
Yorktown, VA 23692.

From 64 West: Take the Jefferson exit 255 B. Make a right onto Denbigh Blvd.  Approximately 4 miles on the left in York Square.